Insurance Verification Receptionist for Dermatology Practice
Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology.
Medical Receptionists are the first point of the administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments.
Essential Functions
Adheres to the Riverchase Mission Statement, Credo, Service Goals, and Values providing exceptional customer service at all times.
Greets and welcomes patients as they arrive for their appointments.
Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products.
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
Performs daily schedule and chart scrubs to ensure appointments are scheduled correctly and prior authorization is obtained and documented in a timely manner.
Reach out to patients scheduled with inactive insurance, non-par insurance or no insurance listed.
Notifies surgical patients of financial responsibility for copays, coinsurance, deductibles, or other out of pocket obligations -
Verifies and confirms patients information, benefits, and status with various insurance vendors
Navigates through different insurance websites for eligibility, authorizations, payments, and clearances
Contact the patient insurance company to verify coverage.
Stays up to date on payer medical policies and requirements for procedures assigned
Maintain confidentiality of clients records, progress notes, and any related work
Company benefits include:
401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance
Generous paid time off
Ancillary benefits
Employee discounts on services and products
Required Education and Experience
High School diploma or equivalent
Strong customer service background
1-to 2 years of Medical Reception experience is preferred
Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!Estimated Salary: $20 to $28 per hour based on qualifications.
Medical Receptionists are the first point of the administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments.
Essential Functions
Adheres to the Riverchase Mission Statement, Credo, Service Goals, and Values providing exceptional customer service at all times.
Greets and welcomes patients as they arrive for their appointments.
Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products.
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
Performs daily schedule and chart scrubs to ensure appointments are scheduled correctly and prior authorization is obtained and documented in a timely manner.
Reach out to patients scheduled with inactive insurance, non-par insurance or no insurance listed.
Notifies surgical patients of financial responsibility for copays, coinsurance, deductibles, or other out of pocket obligations -
Verifies and confirms patients information, benefits, and status with various insurance vendors
Navigates through different insurance websites for eligibility, authorizations, payments, and clearances
Contact the patient insurance company to verify coverage.
Stays up to date on payer medical policies and requirements for procedures assigned
Maintain confidentiality of clients records, progress notes, and any related work
Company benefits include:
401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance
Generous paid time off
Ancillary benefits
Employee discounts on services and products
Required Education and Experience
High School diploma or equivalent
Strong customer service background
1-to 2 years of Medical Reception experience is preferred
Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!Estimated Salary: $20 to $28 per hour based on qualifications.
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